Order Preparation
Delivery or Pick up	1-3 Business days
General
RAM	32GB RAM or 64GB RAM or 128GB RAM
Storage Disk	512GB NVMe SSD or 1TB NVMe SSD or 2TB NVMe SSD
2nd Storage Disk	Not Required or 1TB NVMe SSD or 2TB NVMe SSD
3rd Storage Disk	Not Required or 1TB NVMe SSD or 2TB NVMe SSD
Brand	Dell
Notebook Type	Mobile Workstation
CPU Family	Intel Core i7
CPU Generation	Core i7-9th Gen
Graphics Processor (GPU)	Nvidia Quadro P1000 4GB
Pre-Installed Operating System	Windows 11 Pro
Display
Display Size	15.6" Display
Display Resolution	Full HD (1920x1080)
Other Options
Keyboard Options	Original US/UK Layout or Greek Layout Stickers or Arabic Layout Stickers or Russian Layout Stickers or Hebrew Layout Stickers
Battery Options	Original Used or Brand New Replica Battery
Webcam	Webcam
Condition
Condition	Pre-Owned
Grade	Grade A
Box	Brown Box
Charger/AC Adapter	Included
Support
Warranty	2-Year Warranty

Refurbished Notebook Warranty Policy

Coverage Period:

This warranty policy is valid for a period of 2 years from the date of purchase.

Coverage Details:

Hardware Components:
- All essential hardware components of the refurbished notebook, including but not limited to the motherboard, memory (RAM), storage (hard drive or SSD), CPU fan, webcam, display and keyboard, are covered under this warranty.
Defective Parts Replacement:
- If any covered hardware component is found to be defective during the warranty period, it will be replaced with an equivalent or compatible part.
Battery & AC Adapter Coverage:
- Battery and AC Adapter are covered with 14-Day warranty in order to ensure their functionality. During the warranty period, If the battery or AC adapter fails, a replacement will be provided at 30% discounted price from its original value.
Labor and Service:
- All labor and service costs associated with diagnosing and replacing defective components are covered under this warranty. This includes the cost of technicians' time and expertise.
Software:
- The warranty does not cover the functionality of the operating system pre-installed on the refurbished notebook. If any software-related issues arise during the warranty period, reasonable assistance will be provided to resolve them.
Exclusions:
- The warranty does not cover damage caused by accidents, misuse, neglect, improper handling, or unauthorized modifications.
- Cosmetic damage, such as scratches or dents that do not affect the functionality of the notebook, is not covered.
- Any third-party peripherals or accessories are not covered by this warranty.

Claim Process:

Contacting Support:
- In the event of an issue, the customer should contact our customer support team via the provided channels, describing the problem in detail.
Troubleshooting:
- The customer support team may guide the customer through basic troubleshooting steps to determine the nature of the issue.
Return Authorization:
- If the issue cannot be resolved remotely, and it is determined to be a covered warranty claim, a return authorization will be provided.
Return and Repair:
- The customer is responsible for safely packaging and returning the notebook to the designated service center. Once received, our technicians will promptly diagnose and repair the issue.
Replacement Parts:
- If replacement parts are needed, they will be provided, and the refurbished notebook will be returned to the customer as soon as possible.

Terms and Conditions:

This warranty is non-transferable and applies only to the original purchaser of the refurbished notebook.
Any unauthorized attempts to repair or modify the notebook will void the warranty.
The warranty does not cover data loss. It is the customer's responsibility to back up their data regularly.
The warranty is valid only for defects in materials and workmanship and does not cover issues arising from normal wear and tear.

Disclaimer: This warranty policy is subject to change without notice. Customers are advised to review the warranty terms at the time of purchase.

Contact Details: ComputerG Service Department

Working Hours:

Computers Grading System:

Brand New Sealed: Device has never been used and comes in original sealed factory salespack and covered with manufacturer warranty
New Open Box: Device is new and could have been used as a demo unit, comes with original open-box
Grade A+: Device is in like-new condition boxed in 3rd Party Box
Grade A: Device is in a very good condition with minimal wear and tear boxed in 3rd Party Box
Grade A-: Device is in mint condition with minor visible wear and tear
Grade B: Device is in a good working condition with medium visible wear and tear
Grade C: Device is in a good working condition but can have a visible dent, crack or missing part